Digital Service Delivery Manager MES - Space Systems

• *Job Description:**
• Airbus Defence and Space* is looking for a *Digital Service Delivery Manager MES* *(f/m)* to join our Digital Department based in* Toulouse, France.*

The Digital Department is transforming and evolving and we need talented people who can make a real difference on how we support, enable and deliver a diverse range of technological solutions and services to our customers *Your working environment:* Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city of the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

• How we care for you:*
• *Financial rewards:* Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• *Work / Life Balance:* Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• *Wellbeing / Health:* Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• *Individual development: *Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. The role will work right at the interface between our Space Systems business users, the internal Digital organization and the outsourced technical supporting teams, and covers a wide range of activities mainly in those two dimensions:

1. Service Delivery Management
2. Business Analyst

• Your challenges:*
• strong focus on end to end data continuity for building the spacecraft
• collaboration throughout Europe and IT/IS solutions that fulfill the necessary security requirements
• d efine the service and product line,
• Ensure services are delivered in accordance with agreed customer requirements and that they continue to meet or exceed expectations,
• monitor service performance and improvement,
• manage the support team that monitors, reports and fulfills the SLAs.
• manage the maintenance cost allocation together with the business
• Contribution to deliver and deploy new projects

This role is key for delivering efficient service and product to guarantee business satisfaction and cover the invested budget.

• Your profile: *
• Experience and technical knowledge on one or more of the main building blocks of the Space Systems
• End to End IT-Systems (Windchill, P11, 3DX, Delmia, Apriso)
• Experience in digital stakeholders (Architecture, Security, Infrastructure, Data Transport, etc.) for an optimized OQOCOT delivery while managing customer expectations
• A 'Can Do' attitude that is opting for 'win win'
• An interest in IT technology, spacecrafts and working in an international team
• A willingness and curiosity to learn and ramp up on new technology, solutions, products
• Language Skills: French and English at negotiation level

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

• *This position requires a security clearance or will require being eligible for clearance by the recognized authorities.**
• *The candidate must possess French nationality in accordance with IGI 1300 of August 9, 2021 (§1.2.2.1).**

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Defence and Space SAS *Employment Type:* Permanent ------- Classe Emploi (France): Classe G13 *Experience Level:* Professional *Job Family:* Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to *** . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.