Commercial Manager
- *Job Description:**
- Job Summary:*
- Understand the customer's flight operations processes, procedures, tools, systems and services, understand the priorities of customer needs and requests.
- Maintain expertise on NAVBLUE and partner products in order to help identify up-sell opportunities, and solve customer pains with NAVBLUE solutions, updating customers on new products and technology where appropriate.
- Build "High-Wide & Deep" relationships with decision makers and maintain an awareness of issues affecting customers.
- For a limited list of key accounts within the assigned territory and/or portfolio of customer accounts, establish and successfully implement a strategic account development plan, and set up efficient coordination with Airbus global account management team for the said account, if and where appropriate.
- Create new opportunities based on an in-depth understanding of market potential, specific customer requirements and company capabilities.
- Seek opportunities for increased revenue via up-selling and cross-selling through additional product lines, features, and services.
- Manage contract renewals through effective negotiation of terms, conditions, pricing and commitments that enhance profitability and business relationship with customers.
- Develop commercial strategies, tactics, price target settings, and action plans to penetrate and grow awareness and sales of NAVBLUE's solutions in the assigned territory and/or portfolio of customer accounts
- Prepare and present clear, compelling and persuasive sales presentations.
- Effectively negotiate terms, conditions, pricing and commitments that enhance profitability and the business relationship.
- Be proficient in the use of NAVBLUE's CRM tools and apply the sales process to maximize the return on key ratios for visits and proposals.
- Attend trade shows and user conferences as required.
- Assist Portfolio & Program organization and Marketing as required with reviewing specifications, determining priorities and liaising with potential customers.
- Coordinate between NAVBLUE internal customers as necessary to resolve invoicing/account receivables problems, contract/pricing issues or any commercial issues.
- Education: *
- Bachelor's degree or equivalent experience
- Mandatory Experience: *
- 3-5 years of complex sales experience in SaaS within Europe and the Airline Flight Ops or Operations Control Centre (OCC) field
- Recent experience of working with leading airlines within the European region
- Daily working experience in one of the following disciplines:
- Airline Flight Operations experience
- Flight Ops Engineering
- Airline OCC (i.e. dispatcher, flight planning, day of ops, schedule)
- Knowledge, Skills, Demonstrated Capabilities & Competencies: *
- Demonstrated knowledge of airline flight operations, or practical experience in flight operations
- Demonstrated understanding of airline/aviation IT and application software
- In-depth knowledge of airline industry
- Demonstrated excellent customer relationship management skills, strong written and oral communication skills and strong listening skills.
- Project management and strategic account planning skills
- Achievement and results oriented
- Willingness to travel considerably as required
- Able to function and work independently and confidently
- Possess drive and perseverance to ensure all opportunities are uncovered and pursued
- Good level of autonomy
- Effective team player in the organization
- Possess high level of energy and integrity
- Excellent communicator, articulate and persuasive
- Technical Systems Proficiency: *
- Sales Force
- Travel Required: *
- Up to 70% Domestic and International
- Selection and Hiring Commitment *
NAVBLUE SAS
*Contract Type:* Permanent ----- Classe Emploi (France): Classe G13 *Experience Level:* Professional *Job Family:* Sales, Marketing & Commercial Contracts By submitting your CV or application you are consenting to…Emplois Recommandés
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